bg image

PRIVACY POLICY

Privacy Policy

Effective Date: March 22nd, 2026
Last Updated: March 22nd, 2026

This Privacy Policy explains how Istina AI (“Istina,” “we,” “us,” or “our”) collects, uses, stores, shares, and protects personal information when you visit our website, join our waitlist, create an account, use our products and features, communicate with us, or otherwise interact with our services (collectively, the “Services”).

This Privacy Policy is intended to help you understand:

  • what information we collect;

  • how and why we use it;

  • when we share it;

  • how long we retain it;

  • what choices and rights you may have;

  • how to contact us.

By using our Services, you acknowledge that you have read this Privacy Policy.

1. Scope of This Privacy Policy

This Privacy Policy applies to personal information we collect:

  • directly from you;

  • automatically when you use the Services;

  • from third parties that support our operations;

  • through waitlist forms, beta signups, account registration, support requests, and other interactions.

This Privacy Policy does not apply to:

  • third-party websites, services, or tools that are not controlled by us;

  • information processed by third parties under their own privacy notices;

  • de-identified or aggregated information that cannot reasonably identify you.

Privacy guidance commonly expects organizations to explain who they are, what data they collect, how they use it, and whether they share it with others.

2. Who We Are

Istina AI is a platform focused on helping users analyze, compare, and better understand how events, stories, and topics may be framed differently across information sources.

If you have questions about this Privacy Policy or our privacy practices, you may contact us at:

Istina AI
Email: contact-us@tryistina.net
Website: tryistina.net

Privacy notices should identify the organization and provide contact details so people know who is responsible for the data and how to reach them.

3. Information We Collect

We may collect the following categories of personal information, depending on how you interact with the Services.

3.1 Information You Provide Directly

You may provide information directly to us, including:

  • your name;

  • email address;

  • username or account credentials;

  • organization, company, school, or role;

  • waitlist or referral information;

  • messages, support requests, feedback, and survey responses;

  • content you submit to the Services, such as links, article text, prompts, or other inputs;

  • billing and transaction information, if we offer paid Services;

  • any other information you choose to provide.

3.2 Information We Collect Automatically

When you access or use the Services, we may automatically collect certain information, such as:

  • IP address;

  • browser type and version;

  • device type, operating system, and language settings;

  • pages viewed, links clicked, and referring URLs;

  • date, time, and duration of visits;

  • interaction events, feature usage, and performance information;

  • cookies, local storage, pixels, or similar identifiers;

  • crash logs, diagnostics, and security-related telemetry.

Automatic website data collection commonly includes technical usage data like IP address, date/time, browser, and operating system, and cookies may be used to remember preferences or understand how people use the site.

3.3 Information From Third Parties

We may receive information from third parties such as:

  • analytics providers;

  • authentication providers;

  • payment processors;

  • email and communications platforms;

  • advertising or attribution tools, if used;

  • referral and waitlist systems;

  • service providers that host or support our infrastructure.

3.4 Information Generated Through Your Use of the Services

We may generate or infer information such as:

  • account activity history;

  • waitlist position or referral status;

  • product engagement patterns;

  • preferences and settings;

  • internal classification or moderation signals;

  • records relating to support, trust, safety, fraud prevention, or abuse prevention.

4. How We Use Personal Information

We use personal information for the following purposes, as applicable:

4.1 To Provide and Operate the Services

We use information to:

  • create and maintain accounts;

  • operate the website, waitlist, beta access, and product features;

  • process requests and user submissions;

  • provide outputs, comparisons, or analysis tools you request;

  • personalize basic user experience features.

4.2 To Communicate With You

We may use your information to:

  • send waitlist confirmations and updates;

  • provide beta access notices, onboarding, and product announcements;

  • respond to support requests, questions, or feedback;

  • send administrative notices, security alerts, or policy changes;

  • send newsletters or marketing emails where permitted by law.

4.3 To Improve and Develop the Services

We may use information to:

  • understand how users engage with the Services;

  • improve reliability, performance, interface design, and usability;

  • test and refine models, retrieval systems, ranking, and outputs;

  • debug issues and prevent service failures;

  • evaluate feature adoption and product direction.

Canadian guidance emphasizes understanding what data you have and how it flows through the business as part of responsible privacy and security practices.

4.4 To Secure the Services and Prevent Abuse

We may use information to:

  • detect fraud, spam, scraping, abuse, or unauthorized access;

  • investigate violations of our Terms;

  • enforce our policies;

  • protect users, our team, and our systems.

4.5 To Comply With Legal Obligations

We may process information to:

  • comply with applicable law, regulation, court order, subpoena, or legal process;

  • respond to lawful requests from authorities;

  • establish, exercise, or defend legal claims;

  • meet recordkeeping, tax, audit, or compliance obligations.

4.6 For Marketing and Growth

Where permitted by law, we may use information to:

  • send promotional messages or launch updates;

  • measure campaign performance;

  • analyze referrals and waitlist activity;

  • understand interest in our Services.

If we rely on consent for certain communications or tracking, you may withdraw that consent, and meaningful consent is a recurring expectation in Canadian privacy guidance.

5. Legal Bases for Processing

Depending on where you are located, we may rely on one or more of the following legal bases to process personal information:

  • your consent;

  • performance of a contract or steps taken at your request before entering one;

  • our legitimate interests, such as operating, securing, and improving the Services;

  • compliance with legal obligations;

  • protection of vital interests, where applicable.

If you are in a jurisdiction that requires a specific legal basis for each processing activity, we will interpret and apply this Privacy Policy in accordance with that law.

The ICO’s guidance emphasizes that privacy notices should explain why you use the data and, where relevant, the lawful basis and the ability to withdraw consent.

6. Cookies and Similar Technologies

We may use cookies, pixels, tags, local storage, and similar technologies to:

  • keep the website functioning properly;

  • remember preferences and settings;

  • understand usage and performance;

  • measure campaign effectiveness;

  • improve security;

  • support authentication and session management.

You can usually control cookies through your browser settings. Depending on your location, you may also be presented with additional choices through a cookie banner or consent tool.

Privacy guidance commonly expects organizations to explain what cookies or tracking technologies do, why they are used, and what controls individuals have.

7. Analytics and Tracking

We may use first-party or third-party analytics tools to understand how users interact with the Services. These tools may collect information such as device data, page views, clicks, session information, and referral data.

We use analytics to:

  • understand what content and features are being used;

  • improve performance and navigation;

  • identify errors and product friction;

  • better understand user interest in our Services.

Where required by law, we will seek consent before using certain non-essential tracking technologies.

8. AI, Product Inputs, and Service Outputs

If you submit articles, URLs, prompts, text, or other materials to the Services, we may process those inputs to generate results, comparisons, summaries, or other outputs.

We may use submitted content and interaction data to:

  • provide requested functionality;

  • troubleshoot or improve the Services;

  • evaluate performance and safety;

  • improve relevance, quality, and user experience, subject to applicable law and our internal controls.

You should not submit content that you do not have the right to provide, or highly sensitive personal information unless we explicitly state that such use is supported.

Because Istina may operate automated systems or AI-supported features, users should understand that outputs may be imperfect, and privacy notices should clearly explain what categories of data are used and for what purposes.

9. How We Share Personal Information

We do not sell personal information in the ordinary sense of exchanging your information for cash. However, we may share personal information in the following situations:

9.1 Service Providers

We may share information with trusted vendors and service providers that help us operate the Services, such as providers of:

  • website hosting;

  • cloud infrastructure;

  • analytics;

  • email delivery;

  • customer support;

  • waitlist and referral systems;

  • payment processing;

  • authentication;

  • product infrastructure and security.

These providers are generally bound by contractual or service-related restrictions and are expected to handle data appropriately.

9.2 Legal and Compliance Reasons

We may disclose information if we believe doing so is reasonably necessary to:

  • comply with law or legal process;

  • respond to government requests;

  • enforce our Terms or policies;

  • detect, investigate, or prevent fraud, abuse, or security issues;

  • protect the rights, property, or safety of Istina, users, or others.

9.3 Business Transfers

If Istina is involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar transaction, personal information may be transferred as part of that process, subject to applicable law.

9.4 With Your Direction or Consent

We may share information where you direct us to do so or where you have consented.

Privacy notices are expected to say whether data is shared and with whom.

10. International Data Transfers

We may process and store personal information in countries other than your own, including countries where our service providers operate.

As a result, your information may be subject to access by courts, law enforcement, or regulatory authorities in those jurisdictions under local law.

Where required, we take steps intended to provide appropriate protection for international transfers.

11. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • provide the Services;

  • maintain your account or waitlist participation;

  • comply with legal, tax, accounting, or reporting obligations;

  • resolve disputes;

  • enforce agreements;

  • maintain security, audit, and integrity records.

Retention periods depend on the nature of the information and the reason it was collected. For example:

  • waitlist data may be kept while the waitlist is active and for a reasonable period after launch;

  • support communications may be retained to track issues and improve service quality;

  • technical logs may be retained for security, diagnostics, and abuse prevention;

  • financial records may be retained for legally required periods.

Privacy notices should tell people how long you keep data, or at least how you determine that period.

12. Data Security

We take reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include:

  • access controls;

  • authentication safeguards;

  • infrastructure monitoring;

  • secure vendor management practices;

  • data minimization where practical;

  • logging and incident response practices.

However, no security system is perfect, and we cannot guarantee absolute security. FTC guidance for businesses emphasizes understanding what data you have and implementing safeguards appropriate to the sensitivity of that information.

13. Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

  • access personal information we hold about you;

  • request correction of inaccurate or incomplete information;

  • request deletion of your personal information;

  • object to or restrict certain processing;

  • withdraw consent where processing is based on consent;

  • request portability of certain data;

  • opt out of certain marketing communications;

  • complain to a privacy regulator or supervisory authority.

You can exercise certain choices by:

  • using unsubscribe links in marketing emails;

  • changing browser cookie settings;

  • contacting us directly using the information below.

The ICO and other regulators emphasize that privacy notices should explain individuals’ rights and how they can exercise them, including the right to withdraw consent where relevant.

14. Marketing Communications

If you sign up for our newsletter, waitlist, product updates, or other communications, we may send you emails about:

  • launch updates;

  • product news;

  • access invitations;

  • feature announcements;

  • company news and marketing content.

You can opt out of non-essential promotional emails at any time by clicking the unsubscribe link in the email or contacting us directly.

We may still send you service-related or transactional communications, such as policy updates, security notices, waitlist confirmations, or account-related messages.

15. Children’s Privacy

Our Services are not intended for children under 13, or a higher minimum age where required by local law. We do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information inappropriately, please contact us so we can review and take appropriate action.

16. Sensitive Information

Unless we explicitly state otherwise, you should not provide us with highly sensitive personal information through the Services.

This may include, depending on context and law:

  • health information;

  • financial account credentials;

  • government-issued identification numbers;

  • precise geolocation data;

  • highly sensitive biometric or identity data;

  • confidential legal or employment records.

If we later introduce features that require handling more sensitive data, we may provide additional disclosures or separate terms.

17. Third-Party Links and Embedded Services

Our Services may contain links to third-party websites or services, or may embed third-party tools. We are not responsible for the privacy, security, or content practices of those third parties.

When you leave our Services or interact with a third-party tool, your information may be governed by that third party’s own policies.

18. Do Not Track and Browser Signals

Some browsers and extensions provide “Do Not Track” signals. Because there is not always a consistent industry standard for interpreting those signals, we may not respond to them in all contexts unless required by applicable law.

If we adopt a specific response practice in the future, we may describe it here.

19. Region-Specific Disclosures

19.1 Canada

If you are in Canada, your personal information may be subject to PIPEDA or substantially similar provincial laws, depending on the context of the processing. PIPEDA generally applies to private-sector organizations that collect, use, or disclose personal information in the course of commercial activity.

19.2 United Kingdom / European Economic Area

If you are in the UK or EEA, you may have rights under applicable data protection law, including rights of access, correction, erasure, restriction, objection, and portability, subject to legal limits.

19.3 United States

If you are in the United States, additional rights may apply depending on your state of residence, including rights to know, delete, correct, or opt out of certain data uses where required by law.

If you want, this section can later be expanded into a state-by-state addendum once you know where you are launching.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Services, legal obligations, technology, or business practices.

If we make material changes, we may:

  • update the “Last Updated” date;

  • post the revised version on our website;

  • provide additional notice by email, in-product notice, or banner where appropriate.

The ICO notes that privacy information should be given when data is collected and updated when processing changes in a way users should know about.

  1. . Contact Us

If you have questions, requests, or complaints about this Privacy Policy or our privacy practices, please contact us at:

Istina AI
Email: contact-us@tryistina.net
Website: tryistina.net

If you are in a jurisdiction that provides the right to complain to a privacy regulator, you may also contact the relevant regulator in your area. Privacy guidance commonly expects notices to tell people how to raise concerns.